Bad support service… Are unable to come to mortgage manager. Come re-finance procedure. Turned-in all files, overlooked 5 closings. Nevertheless wishing! Taking a loss. installment loans Nashville Ohio Complicated support service. Bad price! Exactly how did they arrive at cuatro.5 mil for the conversion process? Ask your States Attorneys Workplace.
They keep animated us to the fresh mortgage processors
Dreadful customer care. I have already been writing on good re-finance as the zero closer to closure than I was when you look at the Summer. Customer support try a joke. They just import me to each person, i am also bounced doing including a ball. Most troubled and you may aggravated and was moving my personal mortgage as soon as possible. Don’t highly recommend Brand new Rez after all.
My personal mortgage is actually which have Ditech plus it was offered to Brand new Rez
Avoid the use of NEWREZ….biggest mistake We have produced. Already been seeking refi. Once the Get it is currently Oct nonetheless wishing. We have delivered a comparable papers within the multiple times. Are unable to started to someone because of the cellular telephone. My personal loan try recognized 8 weeks back nonetheless prepared. This company is bull crap go someplace else.
The Rez ‘s the worst mortgage lender!! The brand new Rez entitled and open to refi my personal mortgage at the a straight down interest rate. The borrowed funds Administrator Ryan said it would be simple “no hassle”. The guy and additionally told you it’s not necessary for another appraisal once the financing was just 1 year dated and in addition we just weren’t taking people more funds out! HA… 5 weeks afterwards he could be asking for docs they already have. The mortgage Processor cannot comprehend the docs I publish to their safer webpages. The newest certainly poor financial I have actually ever worked with! Cut new anger and get various other financial!!
NewRez/Shellpoint gotten all of our financial of Ditech. Earliest percentage to help you NewRez was in , and that i build through the NewRez web site for automatic money into firstly per month. All of the went better up to . They never ever grabbed this new commission which was said to be drawn from our bank account! We didn’t see up until we had a visit towards off certain unusual matter saying they certainly were NewRez, failed to keep in touch with her or him as we did not admit the amount. Examined our very own account on the web through their site and lowest and you will view the latest October percentage hadn’t been immediately obtained! Had towards mobile with NewRez support service immediately to obtain aside that was going on and you can is advised it absolutely was certain kind of “glitch”. Actually, money having been transferring getting commission really well while the ! There is loads of money in the fresh new bank account for this! I spoke that have a couple other individuals towards , toward 2nd people using the fee over the telephone with the declaration off the lady that there will be zero late charge, zero fee therefore would be ACH. These days it is as well as on their webpage it’s indicating me it is an unapplied commission! What on earth, this is actually the October step one payment and ought to have been used as a result Instantly toward . So we get on the device once again with them now and ask what are you doing? Try advised you to she’d quickly request it be used on the fresh Oct payment and “you’re not late” I called our very own lender following speaking with NewRez towards and you may the bank said “no test at the payment ended up being expected from the NewRez/Shellpoint, it (the lending company) are not finishing people fee and we also has actually a great amount of money to cover 4 several years of money”! You will find lower than 1 year remaining on this 1st financial and are seriously considering visiting the county lawyer general’s office, the greater providers bureau, choosing a lawyer and you can using it out-of today. The online membership with NewRez reveals next commission to-be auto-paid down is placed to possess The fall of 1, but if i you will need to go through the scheduled automated money, they confides in us we can not because membership was “past due”. This is so that wrong toward many profile! I’ve Not ever been late from inside the 30 years with our mortgage payment therefore has the ultimate credit score more than 850! Are they now planning to screw our credit rating? Eliminate Her or him!